Staff Spotlight: Thank You for 20+ Years of Excellence
With over twenty years of excellence in Dentistry, Doctor Brown credits his staff for the success of Carolina’s Dental Choice. A good dentist is a must, but just as important is a good experience—one that is established by each and every staff member passionately going above and beyond for every client.
April Landino-Purser, a Carolina’s Dental Choice patient, states: “Our entire family were patients of Dr. Sassano for about 20 years before Carolinas Dental Choice took over the practice. We absolutely love Dr. Brown and staff and would recommend anyone searching for great quality care to try them. Affordable and compassionate care in a great location!”
Similarly, Sandra Kendall—another proud CDC patient—says, “If you’re searching for a new dentist, start with Don Brown and Associates. Superior service, excellent customer care, and a pleasant environment from an awesome dentist and staff… not just one time, but every single time.”
These are only two of the many reviews found on Google (every one of them positive), all citing the same thing: it’s Dr. Brown and staff who create such a wonderful experience for customers. It truly takes a team to run an effective dental office, and Carolina’s Dental Choice has one of the best in the business. Let’s spotlight a few of our staff members who help create and maintain excellence.
- Lexi Keaton, Patient Services:
Lexi is a part of our Administrative team and uses her passion and knowledge of dental assisting to aid in her skills at the front desk. She enjoys welcoming patients and having them leave with a smile. Lexi and her boyfriend, Zach, have two dogs named Duke and Bandit. They love going to the lake, fishing and traveling to West Virginia to visit family.
- Skylar Williams, Patient Services:
Skylar was born and raised in Monroe, N.C. In 2015 she graduated from Union Academy High School and then attended the Dental Staff Institute of Charlotte, graduating in 2016. Although a Dental Assistant by trade, Skylar is also a vital piece of the administrative team. With a smile on her face, Skylar always strives to provide patients with the best care making sure their experience at Carolina’s Dental Choice is nothing short of fantastic.
- Benita Watts, Administrative Assistant:
Benita is a native of Union County. Benita has been a part of the dental community for more than three decades. Her dental experience and knowledge working with our patient’s daily has helped provide excellent service to all. Knowing from the beginning that dentistry was a great fit for her, Benita’s passion quickly grew into a true love for every facet of her position with patient care high on her list of priorities.
Through sincerity and a pleasant demeanor, these three women keep our patients happy and coming back—as well as, generate new ones!
The Power of a Good Team
Let’s be honest, most people aren’t naturally excited to have dental work done. Despite the fact modern dental practices have come a long way and are rarely pain-inducing, sitting in a chair with your mouth open while a dentist and assistant peer inside and poke around can incite a bit of nervousness. But an excellent staff can dispel all apprehension. It only takes a smile and kind words, showing confidence in the practice and care for the patients, to make you want to come back.
Our success as a practice is from excellent work, but also from a patients-first attitude. Ask anyone who frequents Carolina’s Dental Choice and they’ll agree: when you are here, it’s you and your needs that come first—always.
One of our customers, Sandra Kendall, had this to say about her experience at Carolina’s Dental Choice: “If you’re searching for a new dentist, start with Don Brown and Associates. Superior service, excellent customer care, and a pleasant environment from an awesome dentist and staff… not just one time, but every single time.”
“Superior service,” “Excellent customer care,”—these are what bring about 20+ years of excellence. Looking over our Google reviews, you won’t find one negative word. But you will find, over and over again, patients sharing examples of wonderful service and care, and this is most important to us.
Whether you are coming in for the first time or a regular check-up, we can’t wait to serve and provide the best care possible to you and your family.